Sushma S. is an Application Developer specializing in ServiceNow at IBM, with over 8 years of experience in the IT industry. They hold a Bachelor of Technology in Computer Engineering and have previously worked as a Tech Lead at Birlasoft and as a Senior Infra Developer at Cognizant. Sushma possesses expertise in various technologies including JavaScript, HTML, CSS, and jQuery, and has a strong background in ITSM, ITOM, and DevOps methodologies. They are also certified in CSA and ITIL v4, showcasing their commitment to professional development in technology and software solutions.
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