Sylvia Castro is an accomplished professional with extensive experience in operations, human resources, and project staffing. Notably, Sylvia served as the R&ES Team Lead at Procter & Gamble and took on various leadership roles at IBM, including HR Business Development Country Lead and Operations and People Strategy Site Leader for GA LATAM & CR. Sylvia has demonstrated expertise in delivery optimization, talent upskilling, and strategic operations, overseeing teams of over 470 employees and successfully implementing transformation frameworks. Additionally, Sylvia has a background in business consulting, having improved processes for organizations such as MFCBodas Wedding Planners and Funtastic Parties & Open Play. Educational qualifications include a degree in Business Administration from Universidad Latina de Costa Rica and an MBA in Human Resources and Digital Transformation from EUDE Business School.
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