Terrel Marks serves as a Client Partner in Strategy & Transformation within IBM Global Business Services, specializing in the healthcare industry and focusing on business process transformation through analytics and technology. With extensive experience, Terrel has held key leadership roles at Anthem, Inc. and WellPoint, driving IT strategy, compliance, and technology transformation initiatives. Notable accomplishments include leading the global healthcare industry mobile strategy as the Global Apple Partnership Lead and advocating digital transformation in healthcare as a Partner at IBM iX. Terrel's expertise spans across analytics, operational efficiency, customer retention, and enterprise-wide change management, aiming to enhance business outcomes and customer satisfaction.
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