Thomas (Mossy) Dolan is a Global Leader in IBM Cloud Technical Account Management with a wealth of experience managing client relationships across EMEA in the information technology and services sector. They have held positions at IBM since 2015, progressing from Senior Technical Support Engineer to roles such as Critical Situations Manager and Manager of the EMEA TAM organization. Thomas (Mossy) has a Bachelor of Science Honours Degree in Computer & Software Engineering from Athlone Institute of Technology and has demonstrated expertise in People Management, Crisis Management, and Technical Support throughout their career.
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