Tim Ellis is an experienced Professional Services and Customer Success Manager with a robust background in technology sales and consulting. Currently serving as a Customer Success Manager at IBM since February 2021, Tim focuses on enabling customers to maximize their technology investments. Tim has held various leadership positions, including Worldwide Manager of Customer Success at IBM, where responsibility encompassed customer success management for the Resilient Security Orchestration, Automation, and Response platform. Tim's previous roles include Senior Director of Global Professional Services at Core Security, Director of Global Professional Services Operations at NTT Com Security, and Director of Operations at Advoqt Technology Group, managing multimillion-dollar revenue streams and leading diverse teams across various industries. Tim holds a Bachelor's Degree in Information Systems and International Business from the University of Cincinnati, graduating Magna Cum Laude.
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