Tim Samuel is a seasoned Delivery Services Manager at IBM Australia, where they have been managing the NAB account across infrastructure and applications service lines since 2012. In this role, Tim oversees a large team and is responsible for ensuring service delivery excellence, managing client expectations, and improving operational efficiency. Additionally, they previously served as an IBM Delivery Manager for BHP-Billiton, focusing on infrastructure delivery services. Tim holds extensive experience in client delivery management and team leadership.
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