Usman Ashraf is a seasoned Sr. Managing Consultant and CRM Architect with over 18 years of experience in Business Transformation and Solution Design for the IT and Telecom industries. They have a background in Telecom and Retail Business Processes, focusing on CRM, Billing, and Service Product Catalogs. Usman has worked with notable organizations, including IBM, Huawei, and Mobilink, where they held various roles from Software Engineer to CRM Solution Architect. They earned a BS in Computer Science from the National University of Computer and Emerging Sciences and have led substantial projects, enhancing business processes and CRM systems.
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