Veronica Guess is a veteran with a strong background in automation, AI, and client success. They served in Health Service Management in the United States Air Force from 2001 to 2005 and later worked in various account management and customer success roles at companies such as Rackspace, IBM, and Kasasa. Currently, they hold the position of Automation Architect in Customer Success at IBM, where they leverage their technical proficiency in IBM products. Veronica graduated cum laude from The University of Texas at San Antonio in 2008.
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