Vinamra Gupta is a ServiceNow Program Manager at IBM, bringing over 10 years of IT expertise in ServiceNow, SIAM, and ITSM practices, with notable experience in program management and service transformation across various industries. They have worked in key roles at Wipro Limited, specializing in capacity, service level, and problem management, and have spent 1.5 years onsite in Brisbane, Australia. Vinamra holds multiple certifications, including ITIL 4 Specialist and SIAM Professional, and graduated with a Bachelor’s Degree in Mechanical Engineering from Galgotias University. Currently residing in Florida, Vinamra continues to advance their career in service delivery management.
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