Vivek Narang is a consultant at IBM, where they have been providing technical support for SmartCloud services since 2011. Prior to joining IBM, Vivek worked as a Technical Support Advisor at Teleperformance, assisting customers with Adobe software installations and usage from 2009 to 2011. Vivek began their career at Adobe, offering customer support for various software products while gaining valuable experience in both B2B and B2C environments. They hold an MBA in Marketing from the Institute of Management and Technology, completed in 2009.
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