wilbert meneses

Wilbert Meneses is a manager at Kyndryl, specializing in optimizing resources within technology sectors. With experience as a manager in multiple organizations, including IBM and BBVA, they oversee various aspects of engineering and support services across multiple countries. Wilbert has served as an advisor at Aplica Tecnologia Avanzada and ATA Operadora, focusing on call center management and contact center operations in Latin America and the U.S. They hold a Master's in Strategic CRM and Contact Centers from Universidad Anáhuac and a degree in Electronic Engineering and Communications from UDLA Puebla.