William Angelos

William Angelos is currently a Major Incident Manager at Peraton and has held this role since 2020. Previously, they served as a Major Incident Manager at Capgemini from 2015 to 2020, where they managed Severity 1 and 2 incidents while adhering to SLA parameters. Prior to that, William worked as a Business Recovery Manager at IBM since 2008, providing customer-centric major incident management support for FDA-regulated accounts. They began their career as a Network Engineer at Verizon from 2001 to 2006 and as a NOC Specialist at Amgen from 2008 to 2010. William holds a Bachelor of Arts in Political Science and Government from California State University-Northridge and completed a Cisco Discovery Course at Oxnard College.