Xavier Maltez is a Senior Program and IT Operations Director with over 20 years of experience in Global Business Services and Business Process Management. Currently serving as the Center Lead at the IBM Client Innovation Center in Costa Rica, Xavier oversees a team of consultants focused on enhancing client experiences. Previously, they held key roles at Cargill, Teleperformance, Hewlett Packard Enterprise, and Fujitsu, where they led various strategic initiatives and operations. Xavier earned a Bachelor's degree in Bilingual Business Administration from ULACIT between 2007 and 2014.
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