Yang Sun is an opportunity-focused professional with over 20 years of experience in Operational, Account, and Customer Success Management. Currently serving as a Senior Customer Success Manager at IBM, Yang manages global accounts and is passionate about connecting with others in the industry. Previously, Yang founded a BPO/Consulting company, directed international operations at WCN, and served as a lecturer at Tianjin Foreign Studies University. Yang holds a Ph.D. in Computer Technology from Birmingham University and a Master's degree in International Business from the University of Hertfordshire.
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