Sean Carpenter is a Technical Account Manager at iboss since May 2023, specializing in technical account management for VIP clients, fostering trusted relationships, and providing guidance for optimal platform performance. Prior to iboss, Sean served as a Senior Quality Assurance Engineer at 6 River Systems, where responsibilities included creating test plans and conducting both manual and automated test executions. Sean's extensive experience in technical support includes roles at Symantec as a Senior Principal Technical Support Engineer and Technical Account Manager, as well as a Product Support Specialist at Blue Coat Systems. Earlier career positions at Rogers Communications included Technical Support Specialist and NOC Specialist, demonstrating solid foundations in network monitoring and troubleshooting. Sean holds a degree from Conestoga College obtained between 2000 and 2003.
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