William Resende is a skilled IT Infrastructure Coordinator with extensive experience in managing technical support teams and service delivery. Currently serving as the Technical Support Manager at Ibrowse Consultoria e Informática since 2025, William has previously held positions such as Service Delivery Manager at Service IT and Technical Support Coordinator at Constat. William holds multiple postgraduate degrees, including an MBA in Project Management and ongoing studies in Data Science and Artificial Intelligence. With a strong background in client management and IT service excellence, William demonstrates expertise in coordinating infrastructure projects and enhancing operational efficiencies.
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