Avinash K

Avinash K is a seasoned professional in IT Service Management with over 18 years of experience across various companies. Currently serving as the Head of IT Service Management, Application & Cloud Services at IBS Software since January 2024, Avinash previously held the position of ITSM Center of Excellence (COE) Manager at TMF Group from January 2018 to January 2024. Earlier roles include Service Manager for IT Service Management and Service Delivery at Atos India, Process Lead at Prudential plc, and Incident and Problem Specialist at Accenture. Avinash has a strong background in implementing and managing ITIL processes, focusing on enhancing service delivery across customer accounts. Educational qualifications include a Bachelor of Engineering in Computer Science and Engineering from Dr. Babasaheb Ambedkar Marathwada University, Aurangabad.