Smitha Nair, CSM®, is a seasoned professional with extensive experience in service delivery management and project management. Currently serving as a Senior Service Delivery Manager at IBS Software since June 2011, Smitha oversees a portfolio of teams comprising approximately 100 members, focusing on establishing high-performing teams to meet customer needs. Prior roles include Senior Project Manager and Offshore Delivery Manager at Orbitz for Business and Egencia, as well as Feature Team Lead, where Smitha led a team responsible for complete project ownership. Previous experience includes positions at NeST Information Technologies, UST Global, and Patni Computer Systems, where foundational skills in software engineering were established. Smitha holds an Engineer's Degree in Electrical and Electronics Engineering from Kendriya Vidyalaya and has an academic background from Bharatiya Vidya Bhavan and Bhartiya Vidya Bhavan in New Delhi.
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