Sunu Jacob is a seasoned IT leader specializing in service delivery, process automation, and operational excellence. From 2009 to 2014, Sunu held various roles at ARS Traffic & Transport Technology, culminating in the position of Senior Manager, where they focused on analytics, machine learning, and client-centric leadership. Currently, Sunu serves as Senior Manager of Operations & Maintenance at IBS Software. They earned a Bachelor of Technology in Electronics and Communication Engineering from the University of Kerala, an MBA in Human Resources Management, and completed an eMDP in Data Science from the Indian Institute of Management, Kozhikode.
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