IC System
Bebe Aanas has extensive experience in customer service and financial representation, currently serving as a Collection Financial Representative at IC System since April 2018. Prior to this role, Bebe worked at Ashley Furniture Industries as an RPC Quality Desk Clerk from June 2017 to March 2018. Bebe's career began at APAC Customer Services, where responsibilities included customer service as a CSR from August 2013 to August 2017. This diverse background highlights strong skills in customer relations and financial processes.
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IC System
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IC System is an accounts receivable company headquartered outside of St. Paul, Minnesota. Founded in 1938 by Ruth and Jack Erickson, the company has been family-run for the length of its eighty-year existence. It is now in its third generation of Erickson leadership.Founded on the principles of providing honest and ethical service, the company iscommitted to utilizing practices driven by its own moral code to improve financial outcomes for both clients and consumers. To this end, representatives for the company are highly trained with respect to relevant legal and business considerations as well as proper consumer relations. This focus on training not only helps to achieve successful results, but also to maintain relationships that clients have built with their customers.To facilitate the company’s commitment to quality, its guiding principles have been condensed into a code of ethics known as its statement of core values. These values help to direct all actions taken by the company, allowing it to keep policies consistent with the philosophies built into its foundation. The core values focus on the five areas of people, integrity, performance, pride, and innovation. In a constant effort to encourage the following of ethical practices throughout the company, quarterly awards are given out to employees who best typify the core values in the workplace.In addition to the above areas of focus, the company also places particular emphasis on compliance and security. With a recognition that sensitive data must be safeguarded at every point possible, the company often opts for data compliance checks that exceed those used by competitors in the industry. These checks are audited by third-party specialist FRSecure and are performed by a team of qualified assessors who have a particular focus on the accounts receivable industry. One example of this commitment to additional security compliance is the company’s decision to conduct the PCI DSS 3.2 Report on Compliance rather than the more common, and less stringent, Payment Card Industry Data Security Standard self-assessment.