IC System is an accounts receivable company headquartered outside of St. Paul, Minnesota. Founded in 1938 by Ruth and Jack Erickson, the company has been family-run for the length of its eighty-year existence. It is now in its third generation of Erickson leadership.Founded on the principles of providing honest and ethical service, the company iscommitted to utilizing practices driven by its own moral code to improve financial outcomes for both clients and consumers. To this end, representatives for the company are highly trained with respect to relevant legal and business considerations as well as proper consumer relations. This focus on training not only helps to achieve successful results, but also to maintain relationships that clients have built with their customers.To facilitate the company’s commitment to quality, its guiding principles have been condensed into a code of ethics known as its statement of core values. These values help to direct all actions taken by the company, allowing it to keep policies consistent with the philosophies built into its foundation. The core values focus on the five areas of people, integrity, performance, pride, and innovation. In a constant effort to encourage the following of ethical practices throughout the company, quarterly awards are given out to employees who best typify the core values in the workplace.In addition to the above areas of focus, the company also places particular emphasis on compliance and security. With a recognition that sensitive data must be safeguarded at every point possible, the company often opts for data compliance checks that exceed those used by competitors in the industry. These checks are audited by third-party specialist FRSecure and are performed by a team of qualified assessors who have a particular focus on the accounts receivable industry. One example of this commitment to additional security compliance is the company’s decision to conduct the PCI DSS 3.2 Report on Compliance rather than the more common, and less stringent, Payment Card Industry Data Security Standard self-assessment.

Debt Collection

IC System

IC System's headquarters in Saint Paul, MN, United States

This department oversees sales operations and strategies to drive revenue and manage customer relationships.

Sales Management

The Financial Services Team at IC System specializes in managing and optimizing accounts receivable processes. Their work involves collecting outstanding debts, developing client relationships, ensuring legal compliance, and safeguarding sensitive financial data. The team includes key roles such as financial representatives, account executives, and senior leadership dedicated to improving financial outcomes and maintaining ethical standards in all their operations.

Financial Services Team

The Information Technology team at IC System is responsible for ensuring the company's IT infrastructure is robust, secure, and efficient. This includes developing, maintaining, and optimizing software applications and web services, managing and securing network operations, and enhancing system performance. The team also supports daily IT needs, overseeing data security and compliance with industry standards, which is critical for handling sensitive financial information. Additionally, they manage and maintain the company's dialer systems to improve operational efficiency in accounts receivable activities.

Information Technology

The Leadership Team at IC System is responsible for setting the strategic direction of the company, ensuring adherence to its core values, and fostering an environment of ethical practices and continuous improvement. This team, which includes top executives such as the President and CEO, Vice Presidents of various departments, and the Chief Information Officer, collaborates to drive business development, maintain client relationships, enhance financial performance, and uphold high standards of compliance and security. Their combined efforts ensure that IC System operates efficiently while staying true to its founding principles.

Leadership Team

The Client Services team at IC System is dedicated to ensuring client satisfaction and success within the accounts receivable industry. This team, consisting of roles such as Client Success Managers and Client Account Associates, focuses on implementing and managing client accounts, troubleshooting issues, and maintaining strong relationships with clients, particularly in specialized sectors like healthcare. By adhering to the company's core values and ethical guidelines, they aim to deliver exceptional service and support, promoting positive financial outcomes for both clients and their customers.

Client Services

The Marketing Team at IC System is responsible for developing and executing strategic marketing initiatives to promote the company's services and enhance its brand presence. The team, led by the Director of Corporate Marketing, works on creating compelling proposals, managing digital and traditional marketing campaigns, developing channel partnerships, and producing content that aligns with the company's core values and ethical standards. Their efforts support the company's mission to provide honest and ethical accounts receivable services while safeguarding sensitive data and maintaining client relationships.

Marketing Team

This department focuses on driving revenue growth through sales strategies and business partnerships.

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Financial Services Team

Information Technology

Leadership Team

Client Services

Marketing Team

Sales and Business Development