ICANN
Hope S. is a Lead Operations Analyst at ICANN, where Hope authors and maintains a knowledge base for system admins and leads teams in daily Correspondence activities. Hope also has experience as a Computer Literacy Tutor and Employment Coach at Low Income Housing Institute, and as a Retail Banking Specialist at Beal Bank. Additionally, Hope has worked as a Team Leader at Wachovia Corp, managing and cross-training customer service representatives. Hope holds a degree in Liberal Studies from Bellevue College Continuing Education and a degree in EMT, EMS from the University of Alabama at Birmingham.
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ICANN
ICANN's mission is to help ensure a stable, secure, and unified global Internet. To reach another person on the Internet, you need to type an address – a name or a number – into your computer or other device. That address must be unique so computers know where to find each other.