Nancy Bhs

Customer Support Specialist at Icanotes

Nancy Bhs has a diverse work experience, starting from their role as a Research Analyst at Softech in February 2022. In this position, they conducted comprehensive research, created reports, and collaborated with a team to develop learning materials for clients.

Nancy then joined WHISH The Money Whiz as a Customer Support Specialist at the Head Office in September 2022. Nancy'sresponsibilities included interacting with customers through various channels, resolving issues, and maintaining customer accounts and records.

Later on, Nancy worked as an Assistant Project Coordinator at LDRS (Chehab & Partners) starting in December 2022. Nancy coordinated site visits for engineers in a UNICEF ICT project, monitored project progress, and ensured completion submissions were accurate.

Currently, Nancy is employed at ICANotes LLC as a Customer Support Specialist, starting in April 2023. Nancy'smain tasks involve building effective relationships with internal and external stakeholders, providing training to doctors on optimizing patient care using their system, and improving clinical outcomes.

Throughout their career, Nancy has gained experience in research, customer support, project coordination, and training, showcasing their ability to adapt and excel in various roles.

Nancy Bhs obtained a Bachelor of Science (BS) degree in Business and Economics from the Conservatoire National des Arts et Métiers in 2023. Prior to that, they earned a High School Diploma in Sociology and Economics from Le Lycée National. In terms of additional certifications, they obtained the Cisco Cybersecurity Essentials and Introduction to Cybersecurity certifications in February 2021 and the Diplôme D’études en Langue Française (DELF B2) from the Institut français in October 2020. Nancy also holds the Microsoft Computer Skills certification, which they earned from Le Lycée National School - Beirut Branch in June 2019.

Links

Timeline

  • Customer Support Specialist

    April, 2023 - present