iCapture
Monette P. is an experienced client support professional with a diverse background in customer service and support roles. Currently serving as Client Support Manager at iCapture since March 2019, Monette P. conducts training sessions for new hires, monitors team tasks, and ensures high-quality task completion. Prior to this role, Monette P. worked as a Client Support Representative, assisting with onboarding and client inquiries. Monette P. also has experience as an Amazon Virtual Assistant at Ezion Global Inc., where responsibilities included managing FBA reimbursement requests and monitoring product ratings. Earlier career experience includes serving as a Customer Contact Representative at HSBC, providing exceptional customer service and fostering client relationships through effective communication and needs analysis.
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iCapture
iCapture offers a universal mobile lead capture solution for trade shows, events and mobile sales activities. Their platform provides a standardized process, increasing quality leads and seamlessly integrating into your CRM and Marketing Automation system. With automation comes faster follow-up, increased opportunities, visibility andaccountability.