Laura Norrell

Laura Norrell is the Director of Vendor Relations at Independent Community Bankers of America. Laura has over fifteen years of experience in customer support, training, and reference documentation. Laura has also been responsible for evaluating and testing multiple issue tracking systems, including SalesForce, BMC, Service-Now, and Infra. In their current role, Laura is responsible for managing critical issues by facilitating communication both internally and externally.

Laura Norrell has a Bachelor's degree in Multimedia Arts & Sciences with a focus in Marketing from the University of North Carolina Asheville.

They are on a team with Jenna Burke - SVP & Senior Regulatory Counsel, Lauren White - Vendor Relations Coordinator, and Thomas Warren - VP, Communications. Their manager is Rebeca Romero Rainey, President & CEO.