Alexander O'Neill is an experienced leader in customer engineering and operations, currently serving as the Director of Customer Engineering & Operations at IntercontinentalExchange, Inc. since September 2015. O'Neill oversees teams across the US, EU, and Asia, focusing on provisioning and supporting ICE Global Network products and services for Content Service Providers and financial institutions. Previously, O'Neill held roles at NYSE Euronext as Global Head of Customer Engineering and at BT Group as Customer Provisioning Manager, where the responsibilities included managing provisioning engineers and leading technical pre-sales teams. O'Neill's educational background includes an Advanced Management Program from Hult Ashridge Executive Education and ongoing studies for a Bachelor of Science degree in Business/Managerial Economics from The London School of Economics and Political Science.
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