Gary Reif

Gary Reif serves as the Director of Technical Support at Intercontinental Exchange, where they focus on customer service within both On-Premise and SaaS environments. With extensive experience in various technical support roles, Gary has previously held positions at CSAA Insurance Group, Ellie Mae, and BMC Software, where they specialized in escalation management, procedure development, and team mentorship. Gary is committed to building strong team and customer relationships and believes in tackling new challenges within the technical support landscape.