Gersi Cilingiri is an experienced IT professional currently serving as an IT Engineer at ICE since September 2023. Prior to this role, Gersi held the position of Enterprise Support Technician IV at Black Knight from January 2022 to September 2023, and also progressed through various roles, including Enterprise Support Technician III. At CompassMSP, from August 2018 to January 2022, Gersi was an Information Technology Team Lead, providing coaching and mentorship to the team, and previously served as a System Administrator and Project Engineer in other organizations. Gersi's early career includes significant roles as an IT Specialist at Healogics, Inc., and as a Help Desk Assistant during studies at Queens University of Charlotte, where a Bachelor's degree in Mathematics/Computer Informational Systems was earned.
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