Melissa Pugeda is a seasoned professional in client success and strategic account management with extensive experience across several financial services organizations. Currently serving as the Client Success & Engagement Manager at ICE, Melissa focuses on enhancing client relationships and optimizing the value of sustainable finance solutions. Prior roles include Vice President at SigFig, where responsibilities encompassed partner success and growth, and Vice President at MSCI Inc., with a strong emphasis on client engagement within the insurance and asset management sectors. Melissa's career also includes significant contributions at Morningstar, where roles spanned from managing national accounts to leading enterprise sales efforts. Armed with an MBA in Finance and Marketing from Northwestern University and a Bachelor of Science from Vanderbilt University, Melissa showcases a strong foundation in finance and strategic relationship building.
January, 2024 - present
Manager Customer Experience & Special Events at Emory University
Director Client Management at Microsoft
Senior Technology Operations Manager, Support Tools & Systems at Etsy
Director, Partner Success at Autodesk
Client Manager at Allied Universal
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