Daniel Wright is an experienced professional in customer service and operations, with a focus on fintech. They have held positions ranging from Customer Support Agent to VP of Customer Service and CX at Monese, where they successfully implemented initiatives that significantly improved customer experience and financial outcomes. Currently, Daniel serves as the Head of Operations at ICEO - Venture Builder. They earned a Bachelor's degree in Forensic Psychology from the University of Worcester and a Master's degree in Work and Organisational Psychology from Tallinna Tehnikaülikool.
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