Bethany Thomas is a results-driven operations leader currently serving as a Customer Success Director at Icertis. Previously, Bethany held several key roles, including Sr. Operations Lead at SAP Ariba and Director of Customer Support at BoardBookit, where they focused on enhancing operational efficiency and improving customer experiences. Throughout their career, Bethany has successfully led strategic initiatives that resulted in significant performance increases and improved service delivery. In addition to their professional accomplishments, Bethany is passionate about community engagement through Big Brothers Big Sisters and aims to hike the entire Appalachian Trail in their lifetime. Bethany earned a Bachelor of Arts in Criminal Justice and Corrections from Mercyhurst College in 2012.
This person is not in any teams
This person is not in any offices