Greg Williams is an accomplished professional with extensive experience in customer success and analytics within the software industry. Currently serving as the Director of Customer Success at Icertis, Williams leverages expertise in contract lifecycle management to help organizations maximize the potential of their contracts. Previous roles include Manager and Principal Customer Success Manager at Qlik, where significant contributions to the healthcare team led to increased revenue. Additionally, Williams held various positions at IBM, Idea Integration, and Productivity Point International, showcasing a strong background in project management, software development, and education. Academically, Williams holds a Master's degree in Software Engineering from Penn State University and has completed additional education in population health.
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