Rohit Jain currently serves as a Manager, Customer Success at Icertis, having joined the company in March 2023. Prior experience includes leading Customer Success teams at TIBCO from June 2020 to January 2023, where Rohit managed customer satisfaction and revenue growth while building the India customer success team. Rohit also held roles at NICE Ltd as a Customer Success Manager, focusing on strategic enterprise customers across EMEA and APAC, and as a Tech Lead QA Engineer, where effective project management was applied using ITIL and Scrum frameworks. Earlier in the career at Cognizant, Rohit worked as an Associate, leading testing teams for banking and finance projects. Rohit holds a Bachelor of Technology in Biotechnology from Vellore Institute of Technology.
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