Urvashi Kumar

Urvashi Kumar is a seasoned professional with experience in customer support and software engineering, currently serving as a Senior Functional Consultant for Customer Support at Icertis since August 2023. Prior to this role, Urvashi was a Software Engineer at Acquia, focusing on support for Acquia Marketing Cloud products from February 2022 to August 2023. Earlier experience includes a tenure at FIS, where Urvashi held several positions, ultimately serving as a Senior Engineer in Product Support and contributing as a Consultant in payment solutions. Urvashi began the career as a Product Consultant at Zopper.com, transitioning from an Associate Engineer to an Engineer in Product Support within FIS. Educational qualifications include a Master of Computer Applications and a Bachelor of Computer Applications from Bharati Vidyapeeth.