Andrew N. possesses extensive experience in systems configuration and technical support within enterprise environments. Currently serving as Manager of Systems Configuration at ICF since January 2015, Andrew N. is a subject matter expert in macOS deployment, having successfully implemented a management platform across multiple international locations utilizing existing infrastructures and integrating innovative tools like JAMF Casper. Prior to this role, Andrew N. held various positions at George Washington University from April 2005 to January 2015, including Endpoint Support Developer and Analyst for User Technical Support, where responsibilities included the development and maintenance of OS X and Windows managed systems, direct customer support, and oversight of student workers. Andrew N. earned a Bachelor of Science in Computer Science from The George Washington University in 2010, enhancing technical skills through certifications and professional development workshops.
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