Brian Elson is a seasoned business analyst currently working at ICF since January 2024. Previous experience includes roles at Accenture Federal Services, where Brian served as both a Business Specialist and a Business Analyst focusing on ServiceNow for federal agencies. Brian also held positions as a Certified ServiceNow Administrator and System Administrator/DBA at 2 Serve Solutions, Inc. and was a Customer Relations Manager at KickBack Rewards Systems. Earlier career highlights feature positions at C3Connect as an Application Developer and at Dell as a Care Analyst and Senior Operations Analyst. Brian's extensive background encompasses operations management, report creation, and customer experience enhancement, demonstrating a strong foundation in both technical and analytical domains. Education was pursued at Westmont College.
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