Brynn Holbrook is a Senior Researcher with over seven years of experience in human-centered insights and user experience research, particularly in government consulting and technology. Currently at ICF, Brynn collaborates with cross-functional teams to conduct mixed-method research that informs user-centered product and service decisions for public health and workforce development clients. Brynn's work has significantly improved customer satisfaction scores and garnered recognition from the Federal Data Excellence Program. Earlier, Brynn engaged in various roles, including community engagement and policy analysis, while earning a Bachelor's degree in Sociology from The College of New Jersey and studying Public Health at La Trobe University.
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