Drew Carpenter is a seasoned technology professional with extensive experience in ServiceNow architecture and development. Currently serving as a Senior ServiceNow Architect at ICF since October 2020, Drew has a strong background in custom app design, UI builder, and agile methodologies. Prior to ICF, Drew spent 17 years at Enterprise Holdings as a Senior Software Engineer, where expertise in ITSM, ITIL processes, and various management frameworks was demonstrated. Drew also founded Drewz Dzign, providing web and graphic design services, and held roles at companies such as RBC Centura and Apex Systems, focusing on incident and change management. Drew holds a BA in English with a minor in Art from Wake Forest University.
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