Gustavo Navas

Gustavo (Gus) Navas has extensive experience in IT and technical leadership, beginning with a role as Remedy System Administrator and Technical Team Lead at Nielsen Media Research from 1994 to 2002, where responsibilities included managing a technical team and customizing BMC Remedy ARS, leading to significant cost savings. Following this, Navas worked at Accenture from 2003 to 2007 in various capacities, including support and conversion specialist, senior consultant, and Siebel developer, contributing to process improvements and system implementations across multiple clients. Currently, Navas serves as a ServiceNow Developer and Manager of ServiceNow Development at ICF since 2016, focusing on developing and enhancing ServiceNow solutions remotely. Navas holds a Bachelor's Degree in Computer Engineering from Syracuse University.