Ivy Chan is the Director of Business Analysis at ICF, drawing on over nine years of hands-on IT experience. They have a strong background in client interaction, project planning, and implementing technology solutions in the Energy industry, particularly as a subject matter expert in Siebel Call Center and Oracle Business Intelligence Enterprise Edition (OBIEE). Prior to their current role, Ivy held various positions including Director of System Analysts at Applied Energy Group, Inc. and Lead Software Engineer at National Grid. Ivy earned a Bachelor of Business Administration in Computer Information Systems from Baruch College, Zicklin School of Business.
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