LaChel House is a Prosci Certified Senior Manager specializing in Change Management Communications at ICF, where they lead the development of structured frameworks that enhance user adoption for federal IT projects. With a strong background in human-centered design, LaChel has effectively engaged over 12,000 stakeholders, achieving a 70.8% engagement rate. Previously, they held various roles, including Consultant at BerryDunn, where they implemented business-oriented change management strategies, and Sr. Analyst at LMI, focusing on federal digital transformation projects. LaChel earned a Master of Science in Communication and Media Studies and a Bachelor's Degree in Public Relations from Marshall University.
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