Nicole Williams

Nicole Williams is a results-driven professional with extensive experience in energy efficiency program implementation. They have successfully managed large-scale residential energy programs across multiple states, overseeing budgets exceeding $120 million and ensuring regulatory compliance. Currently, as Director of Program Management at ICF, they lead strategic planning and execution of residential energy efficiency initiatives, focusing on performance optimization and client satisfaction. Nicole's prior roles at FirstEnergy included managing a team and nurturing vendor relationships, contributing to enhanced customer experiences and program success. They hold an MBA in Management from Walsh University and a Bachelor's degree in Marketing from Youngstown State University.