Shiva John is the Director of the Digital Modernization and Experience Group at ICF, a position held since 2016, where they have been instrumental in transforming client experiences through innovative digital solutions. With over nine years of experience at ICF and previous roles at Concept Solutions, Unisys, and Verizon, Shiva has developed a strong expertise in application modernization and strategic cloud solutions. They earned a Bachelor of Technology in Electrical and Electronics Engineering from the National Institute of Technology Calicut and an MBA in Information Technology from the University of Maryland's Robert H. Smith School of Business.
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