Daniel Arcelo

Chief Operations Officer / Integrator at ICG (Miami)

Daniel Arcelo has a diverse work experience in the technology and IT services industry. Daniel started their career as a Computer Specialist at Miami-Dade County Public Schools, where they provided troubleshooting and support for over 1,000 users and managed a network of 300+ computers and 5 servers.

Daniel then joined Compuquip Technologies as a Systems Engineer and Lead Managed Services Tech, responsible for transitioning client networks to the company's Managed IT Services program and providing technical support for email systems and network issues. Daniel also administered remote management and ticketing servers.

Next, they worked at JDL Technologies, Inc. as a Managed Services Supervisor and Solutions Architect, overseeing a team of engineers and managing the network operations, help desk, and datacenter for various clients. Daniel also served as a Virtual CIO, providing strategic guidance, incident management, and compliance consulting.

After that, Daniel joined Michell Consulting Group, LLC as a Chief Technology Officer, where they led the company's IT services departments and served as a Virtual CIO for managed clients. Daniel provided strategic advice, assessed technology needs, and guided clients through the implementation of security systems and compliance requirements.

Currently, Daniel is working as the Chief Operations Officer / Integrator at ICG (Miami), where they are involved in the overall operations of the company.

Daniel Arcelo obtained an Associate of Science degree in Information Technology - Computer Network Systems from ITT Technical Institute, where they studied from 2002 to 2004. Daniel then went on to pursue a Bachelor of Science degree in Information Systems Security from the same institution, completing their studies from 2004 to 2006.

In addition to their formal education, Daniel has also obtained several certifications throughout their career. These include being an Integrator Masterclass Graduate from EOS Worldwide, a Citrix Certified Sales Professional from Citrix, completing HIPAA Core Privacy and Security Training for IT Professionals from HIPAA-Consultants.com, a Microsoft Sales Specialist from Microsoft, a Nutanix Platform Sales Representative on NOS3 (NPSR3) from Nutanix, a McAfee SaaS F3 Level Partner Certification from McAfee, a Xerox 2013 Partner / RPMS Certification from Xerox, a Fortinet Network Security Expert Level 2: Certified Associate, and a Fortinet Network Security Expert Level 1: Certified Associate.

Additionally, Daniel has received a Sales Engineer Accreditation from SonicWall Inc. and completed HIPAA Core Privacy and Security Training for IT Professionals in 2015 from HIPAA-Consultants.com. It is also mentioned that Daniel obtained a Kaseya Certified Administrator certification, but no specific date is provided for this certification.

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