Paul Downs MAICD

Paul Downs MAICD is a dynamic technology and retail leader with over 20 years of experience in solution delivery and operations across notable retail brands in the UK and Australia. Currently serving as a Board Advisor at iEqualChange and as the Founder/Advisor of The DOM, Paul specializes in multi and omni-channel retail strategies and leadership development. Previously, they held significant roles including Chief Information Officer at City Beach Australia and Managing Director at it works, where they transformed retail operations and enhanced e-commerce channels. Paul is also a qualified mediator and NLP Practitioner, and an active speaker and blogger at ecommerce events in Australia.