Jolin Tsai has worked in various roles in the digital industry since 2014. In 2021, they are currently a Product Manager at iCHEF Co., Ltd. where they independently define and delivers mid-sized product features and collects and organizes relevant data of product functions to produce effective insights. From 2019 to 2021, they were a Product Manager/Product Owner at Rakuya Inc. PChome Online Group, where they became a B2B2C product manager and initiated users understanding preferences for personalization, predicting user's state, preferences, and intent in their real estate journey. From 2018 to 2019, they were a Project Manager at Tenten digital design studio, where they developed and managed projects and worked with teams to achieve the goal, and evaluated budgets and timesheets to ensure clear communication and execution of requirements. Jolin was also a Project Manager at Aplus Digital in 2018, where they were responsible for project process control and optimization, human resource coordination, and management. From 2018 to 2019, they were a UX Planner/Product Manager at (Fubon) momo.com Inc., where they managed EC site and APP projects, planning and operations, as well as desktop, mobile, and APP requirements spec and UX planning. From 2015 to 2018, they were a Project Manager and Account Executive at FLA Digital, where they completed 20+ apps and website digital projects with a 5% conversion rate, and maintained a 10% conversion rate in the year project. From 2014 to 2015, they were an Account Executive at 購情思商網路股份有限公司, where they assisted in the planning of B2C e-commerce platform, operation and marketing planning, and operated Facebook fans and Facebook advertising.
Jolin Tsai obtained a Bachelor of Management from Tamkang University in the Department of Management Science from 2010 to 2014. Jolin also holds a Google Analytics Certification from Google, which they obtained in November 2022.
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