Amy Gorham

Amy Gorham currently serves as SVP of Customer Success at iCIMS, beginning September 2025. Prior to this role, Amy was VP of Global Customer Experience at Cision from May 2020 to September 2025, where responsibilities included leading global customer experience initiatives and scaling the customer experience organization, resulting in significant service launches and the deployment of AI for operational efficiency. Before Cision, Amy held various leadership positions at ADP from November 2013 to May 2020, including Senior Client Service Manager roles focusing on national and major accounts, emphasizing process improvement and team collaboration. Earlier in Amy's career, Amy worked at U.S. Cellular as a Product/Project Manager from March 2006 to June 2013. Amy earned a Bachelor of Arts in Business Communication and Organizational Leadership from DePaul University.