Caroline Soeur is a seasoned customer success leader currently serving as the Director of Customer Success for EMEA at iCIMS. With over 15 years of experience in team leadership and performance management, Caroline has a proven history of building multicultural teams and driving customer and revenue growth. Previously, Caroline held roles at Adobe and Integral Ad Science, where notable achievements included managing significant client portfolios and implementing innovative processes to enhance client satisfaction. Caroline's educational background includes a DESS in Marketing from the Institut de Gestion de Rennes.
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