Patrick Byrne

Patrick Byrne is an experienced professional in technical account management and operations, currently serving as Operations Platform Manager at iconectiv since April 2024. Prior positions include Senior Technical Account Manager at 11:11 Systems and Sungard Availability Services, where responsibilities involved serving as an escalation manager for customer-related technical issues and ensuring timely resolutions for high-priority incident tickets. Patrick has a history of providing dedicated 24/7 support for major strategic accounts while facilitating critical escalations and coordinating necessary resources. Previous roles in information technology management and technical consulting span companies such as Trend Micro, Constantin Walsh-Lowe & Associates, and BASF Corporation, showcasing a broad range of skills in IT infrastructure, network management, and technical support. Patrick Byrne holds a degree in Computer Programming from The Chubb Institute.