Robert Breckinridge

Director - IT Service Desk And Network Operations Center (noc) at iconectiv

Robert Breckinridge has held various roles in the IT and service delivery space, including Director of IT Service Desk and NOC at iconectiv. Robert successfully insourced and ran a 24x7 service desk and completed transitions ahead of schedule. As Director of Service Delivery and Management, Robert ensured the team met SLAs by implementing service alert scripts. Additionally, as a Project Manager at Telcordia Technologies, Robert oversaw the implementation of Number Portability Gateway for a customer in Pakistan. Robert has a Bachelor's degree from Rutgers University.

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Timeline

  • Director - IT Service Desk And Network Operations Center (noc)

    January, 2020 - present

  • Helpdesk Vendor Manager And Quality Control

    October, 2016

  • Director Service Delivery And Management Wireless Number Portability

    January, 2004